Welcome Back To The Graham!
At the Graham Georgetown, we are committed to providing you with a comfortable, safe environment supported by expert protocols for a hygienic and secure visit. We’ve partnered with Georgetown University as well as the American Hotel & Lodging Association (AHLA) to implement and practice leading-edge strategies all designed to insure you a healthy and relaxed stay.
Working closely with experts like Georgetown Medical Public Health Physician/Advisor, Dr. Jesse Goodman, it’s our top priority to analyze and track all of our daily operations, insuring we meet or exceed AHLA, CDC, District of Columbia, and industry guidelines. Consisting of in-house and outside counsel in food and water safety, hygiene and infection prevention, and hotel operations, our Graham Personal Service team is redefining our cleaning and safety standards.
HOW WE DO IT
We actively monitor and develop our solutions to ensure a continued focus on the health and safety of our guests and team members.
To promote the health and safety of our communities, face coverings are required for guests and associates in all indoor public areas at The Graham Georgetown.
Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.
Hand-sanitizing stations are conveniently located at the hotel entrance, our elevator lobbies, gathering spaces and throughout all public areas.
Signage in public spaces will remind our guests to maintain social distancing. Elevator occupancy is limited to no more than one party at any time. The Rooftop at the Graham and the Alex Speakeasy have also adjusted their operations to meet District of Columbia safe re-opening guidelines, so check here for their up-to-date information on operating hours and service information.
In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. To minimize in-room contact, our team members will not enter a guest room if a guest is present except under emergency circumstances. We’ve adjusted our housekeeping schedules to accommodate guest requests; just let us know how you’d like us to take care of your room during your stay. We have also partnered with a hygienically clean + HLAC Certified Laundry, meaning your linens are processed with the strictest wash and finishing protocols in the country.
Contactless Graham Personal Service
Using our convenient app, you’ll now have the opportunity to check in, access your room and check out via mobile device. In addition, you’ll be able to control many of the functions in your room with your device, including remote television control and in-room dining options.